
Speaking during a press conference in Juba on Thursday, the Director General of Immigration, Elia Costa Faustino, said the directorate had received five modern machines, including two for passport production and three for nationality and ID card processing.
Faustino said the equipment represents a major upgrade from the previous system and is expected to significantly reduce delays that applicants have faced in recent years.
“We have received a new generation of our system. These machines are more advanced than the ones we were using before,” he said.
According to the immigration chief, the machines are currently being installed and are expected to become operational soon.
He added that the directorate had already received 100,000 nationality cards, while more passport booklets are expected to arrive shortly to address shortages that previously affected service delivery.
Faustino noted that waiting times for some applicants had already been reduced, with citizens now able to receive passports or nationality documents within one or two days after processing.
The directorate has also acquired 100 mobile registration kits that will be distributed across the states to expand access to civil registration services outside the capital.
“Our plan is to divide them among all states so that people can process their documents there and send the information to Juba for production,” Faustino explained.
He further said the upgraded system would digitally connect state offices with the headquarters in Juba, enabling faster transmission of information and improving efficiency in document processing nationwide.
The latest development comes as authorities seek to modernise immigration and civil registry services amid growing demand for passports and national identity documents across the country.